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Best Dog Location Tracker – If you don’t like yours, return it to us within 42 days for a full refund.
You can buy a GPS tracker from our website and we ship to the UK and USA.
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If you want, you can also buy the GPS tracker on Amazon in UK, USA, Canada, France, Germany, Italy, Belgium, Spain, Poland and Netherlands.
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Yes – indeed it is. We designed the GPS tracker to be very easy to set up and use for anyone. You don’t need any special technical knowledge or know-how. Download our app to your Apple or Android smartphone and follow the on-screen instructions.
The GPS tracker is our latest and top model. It tracks your dog’s location on a map and does everything an activity monitor does. This means that if you buy a GPS tracker, you’ll be able to find your dog, and you’ll also get our great activity tracking (exercise, distance, calories and more).
Activity Monitor is our simpler version that gives you our detailed activity tracking, including exercise, distance, calories and more, but doesn’t include GPS tracking, so you can’t see where your dog is.
Both of our trackers allow your dog to earn goal lines and badges, and our app allows you to track their weight, purchase our insurance and join our loyalty club on both of our devices.
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Our top model is a GPS tracker. If you want to track your dog’s location and everything else – get a GPS tracker. It is one with everything.
If you want activity tracking without any location tracking (perhaps because you don’t leave your dog on a leash), an activity monitor is a good choice.
Our GPS tracker is the right choice. Although it has full activity monitoring, you don’t have to use those features and can ignore everything except where your dog is on our super-clear map on its own dedicated page in our app.
You certainly can. Follow the exchange instructions on your tracker and you’ll pick up where you left off with all your data, badges and all.
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We hope you like your GPS tracker, but if not, you can return it within 42 days for any reason (even if you’ve actually used it and it’s scratched/worn).
We also make returns easy, and we’ll give you a full refund, including shipping, so you won’t spend a dime out of pocket. Full details of our return policy can be found here.
No matter where you buy it, your GPS tracker will work just as well as at home in many countries around the world (see the full list). Know that you can travel abroad with your dog and accompany him while you are away, just like at home. You don’t have to do anything to activate it and there are no additional (“roaming”) charges to pay. It just works smoothly.
Your device will track your dog and report its location to us when it has IoT coverage in any country and we have roaming agreements that allow you to use your device (at no cost to you). From June 2024 this includes:
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Yes. To track your dog, both your phone and your GPS must have cellular coverage (and remember they use different networks).
You won’t be able to track your dog when you or your dog temporarily lose cellular coverage, but any live tracking session will automatically resume as soon as you’re both covered again. In the meantime, if you at least have the range, you can see where your dog was last seen.
Coverage is good in most countries where GPS works. As with your phone, it depends on where you are, so you can check in advance with our coverage checker.
A GPS tracker works best in forested and hilly areas if the particular area you are in provides mobile (cellular) coverage. In dense forests, some degradation may occur, especially if the coverage is low. But you can usually follow your dog even if he runs into the woods.
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Also, the network and coverage needed to connect your GPS device to us at headquarters will be different than the network and coverage needed to connect your smartphone to the Internet. You are responsible for ensuring that your phone is normally connected to the Internet while you are roaming and for any charges your network operator charges for using your phone’s data.
Unfortunately, cellular and GPS radio signals do not penetrate the ground well, so no GPS tracker can reliably detect if your dog goes underground. However, if you are currently tracking your dog live with a GPS tracker, when he goes underground, you can see his last location before the signal is lost.
Rather than tracking you and your dog at home, GPS is meant for when you and your dog are together outdoors. The long-range satellite signals used by GPS don’t penetrate indoors, so unfortunately you can’t use it to track your dog if he’s in your (or someone else’s) house or daycare/kennel.
We have commercial arrangements with many network providers in every country, so your GPS tracker can move seamlessly (and at no cost to you) between networks to find the best coverage. This means we can’t tell you which specific network it’s using or at what time, but you can easily see the current signal strength in our app.
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GPS uses long-range cellular (mobile) phone networks for communication (not short-range Bluetooth). This means that if your GPS has a range, you can track your dog for as long as you want, even from another country! Unlike other trackers, you don’t have to be “close” to your dog to receive signals.
Yes – all features of our simple and intuitive app work equally well on Apple and Android phones. It makes no difference to us!
Yes – if your Apple or Android phone is five years old or less, it definitely is. Here’s the full compatibility statement, but remember you can always buy a GPS tracker and try it out. If it doesn’t work, our satisfaction guarantee means you can return it for a full refund, including shipping, even if you use it for 42 days.
Or not at all. The GPS tracker works completely independently of your phone so it doesn’t matter what network your phone uses as long as your phone has range when you’re trying to track your dog.
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No. Your phone does not need to support 5G, nor do you need to have 5G coverage in your area for the GPS tracker to work.
Sorry – no. Our app is designed to be used when you’re “out and about” with your dog, so while it works on Apple and Android smartphones, we don’t support it on tablets or computers. We do not provide access to our services via the web.
The GPS has a long-lasting rechargeable Li-ion battery that is permanently sealed inside. It is completely waterproof, dog-proof and as small and light as possible.
It’s hard to say exactly, but your battery should be at least a few days between charges and a few weeks in areas of good coverage.
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It really depends on how good the signal is in your area (poor coverage means your GPS tracker “screams” faster and drains your battery) and how often you live track your dog (live tracking uses more power).
The GPS tracker is charged wirelessly on the charging pad included in the box. This means no exposed electrical connectors or obscured “doors”.
Plug the pad into any USB outlet (like a phone charger), remove your GPS tracker from your dog’s collar, remove the leash and place it on the pad. It takes five hours to fully charge a completely flat battery.
In our app, you can check the battery percentage of your GPS tracker anytime. You’ll also get a pop-up notification on your phone when your GPS tracker needs charging.
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While charging, the four orange lights on your GPS tracker will gradually light up, and you can check the battery percentage in our app. It takes five hours to fully charge a completely flat battery.
Yes – GPS comes with sealed batteries and charging pad inside. You don’t need to secure anything other than a regular USB socket to plug in the included charging pad. If you have one
